недоумение

[avva]

Не понимаю.

1. В действительности, всё наоборот: это администрация LJ должна постараться и сделать мне хорошо, быстро, удобно, красиво и приятно.

2. Мы в расчете с ЖЖ - он мне сервис, я туда пишу.

Честно пытаюсь понять, но не могу. Наверное, это называется "ментальность".

Comments

[passing.livejournal.com]

1. LJ is a service. Service is for a customer (whether paying or not).
Administration may think the service is for them to rule and others to express gratitude for the wonders that were bestowed on them. This is common in the "cyberworld", IRC is yet another example and roots of this relationship go way back to BBS'en and beyond.

2. But in real world "the customer is always right" and services that do not follow customer wishes will always be driven out of business. Unless of course noone else is interested in this business - then they will linger in relative obscurity. IRC again is an example - better services came along and so it just hangs on, free and restricted and unbeknonwst to new generations of I-net users.

3. LJ at this point has two ways to go - the IRC way or the business way. The business way requires solving problems to an advantage of a customer (though potentially at a price). The "IRC" way is to ignore problems or restrict customers to an advantage of service status quo.

You make the choice...